Returns Policy
All Sales are Finial. No Refunds. Due to the personal nature, in which our products are used, we are unable to accept returns or exchanges. We do wish to make sure every customer is happy with their purchase, so please call or e-mail us with any questions or concerns.
If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.
Shipping
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Terms & Conditions
Welcome to Our Online Store. Please read these terms and conditions carefully, because by accessing this website, you agree to follow and be bound by these terms and conditions. If you do not agree to these terms, you should not access or use this website.
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Online Shopping
You should the following terms when placing your order on Our Online Store:
1. If you are under the age of 18, you should not create an account with this website or submit your information to us. 2. By placing an order on this website, you warrant that you provide true, accurate, current and complete information about yourself, including but not limited to the billing address and contact details. Please remember that we have no duty for the inaccurate information you provide.
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Acceptance of Your Order
Shortly after you have placed an order with us, an email containing the exact order details will be sent to you for order confirmation. If you receive the order confirmation email, it means that we accept your order and your ordered products are going to be sent off soon.
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Payment Method and Security
1. We accept payment by all major credit cards. Please note, we do not accept checks. .2. Our Online Store will not store any of your payment information. Your payment will be authorized on a secured third party page.3. Please do not send your payment information by email because we cannot guarantee the security of your data under this circumstance.
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Site Contents
Unless otherwise noted, the Sites, and all materials on the Sites, including text, images, illustrations, designs, icons, photographs, video clips and other materials, and the copyrights, trademarks, trade dress and/or other intellectual property in such materials (collectively, the "Contents"), are owned, controlled or licensed by Our Online Store.
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Delivery Information
1.Please note that Our Online Store cannot guarantee the specific shipping dates. It all depends on the type of products in your order and the specific shipping destination. Please allow for no more than 5-7 working days shipping time. 2. Our Online Store does not take liability if the ordered products get lost while delivery.
PICKUP Information
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Please Allow 3-5 business days to process orders. Once Your Order is Processed You Will Receive a Confirmation and Day for Available Pickup.
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We will do our best to meet your expectations but we need your cooperation so that pick-up order transactions will go smoothly.
Supply Conditions
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1. Customer service from Our Online Store spare no efforts to make sure that all orders are fulfilled. Ensure that the goods displayed on the site are available and information of the items advertised is accurate. 2. Customer service from Our Online Store will process your order with discretion.
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Return and Refund
All Sales are Finial. No Refunds. Due to the personal nature, in which our products are used, we are unable to accept returns or exchanges. We do wish to make sure every customer is happy with their purchase, so please call or e-mail us with any questions or concerns.
If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order. -
Governing Law and Judiciary
The Terms and Conditions above shall be in accordance with the law of US and submit to the exclusive jurisdiction of the federal court
Business Days & Holidays
All orders ship Monday - Friday, excluding federal holidays within the United States. For Standard 3 Day Shipping, 2 Day and 1 Day Shipping: Orders must be placed by 12 pm Eastern Standard Time (EST) to be processed on the same business day otherwise it will be processed the next day.
Packages do not ship from our distribution centers on the following holidays (UPS orders only):
- New Year's Day
- Martin Luther King Jr. Day
- President's Day
- Memorial Day
- 4th of July
- Labor Day
- Thanksgiving
- Christmas
For packages shipping to Hawaii & Alaska, P.O. Boxes and APO/FPO/DPO Military Addresses using USPS Priority there are additional holidays in which packages do not ship from our distribution centers including Martin Luther King Jr. Day, President’s Day, Columbus Day, and Veteran’s Day